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Terms and Conditions of Sale

TERMS and CONDITIONS OF SALE

1. TERMS__________ (INITIAL)
A) A one-third deposit is required to confirm your sale. Boyles accepts cash, personal checks, MasterCard, or Visa. All balances which are due at delivery must be paid by personal check only. In the event of a returned check, your account will be charged a $30 fee and certified funds will be required for all future payments.
B) Allocation of Payments. Payments for your individual sales tickets are applied to a single customer account. If more than one delivery is required to complete your order, the amount due will be enough to pay in full for those items being delivered and retain a one-third deposit on all undelivered items.
C) All sales tickets are audited. Errors in arithmetic are subject to correction. Errors in pricing are also subject to correction with your approval.
In the event you do not approve, Boyles reserves the right to cancel the sale.
D) If registered to do so with the state of delivery, Boyles will collect sales and use tax. If not, please be aware that you may have a use tax liability.
E) All COM (customer's own material) orders are subject to a $25.00 charge per item to cover insurance and UPS charges. Fabrics ordered by us must be paid in full at the time of purchase.
2. DELIVERY__________ (INITIAL)
A) Many of Boyles sales are special orders furniture ordered especially for you from the factory. In most cases, special orders arrive in 10 to 12 weeks. This is only an estimated time frame based upon past experience. Boyles cannot be held responsible for manufacturer delays or changes in shipping dates.
B) Orders not delivered in 30 days are subject to a 2% (of total order) storage charge per month. Complete orders that are to be held in storage must be paid in full before they can be considered for storage.
C) A redelivery charge of 25% of the actual freight charge (minimum $100) will he imposed if you cancel your confirmed delivery, or if the check for the balance due is not available.
D) The customer is responsible for notifying Classic Moving & Storage in advance of any special delivery conditions and for ensuring the merchandise will fit through doorways, stairways, corridors, elevators and the like. In some cases a delivery may require additional help / equipment or be subject to special transportation or toll charges to access your property. All additional charges are the customer's responsibility.
E) All orders being shipped directly from the factory to you must be paid in full at the time of order (fabrics, lamps, accessories, etc.)
F) Boyles is not responsible for items that will not fit into the home.
G) All shipments are made FO.B. seller's loading dock.
3. ORDER CHANGES AND CANCELLATIONS___________ (INITIAL)
A) Boyles does not deliver furniture on approval. Cancellations or changes will be permitted only if Boyles can do so with the manufacturer.
B) A restocking fee of 1 /3 of the purchase price will be charged on any cancellations.
C) COM fabric cannot be cancelled or refunded.
4. REFUNDS AND CREDITS___________ (INITIAL)
A) All authorized refunds of payments by cash or check will be issued from our accounting office within two weeks of the cancellation, or return of the merchandise to our distribution center or store.
B) All authorized refunds of payments made by MasterCard, Visa or will be credited to the originally charged account within two weeks of the cancellation, or return of the merchandise to our distribution center or store.
5. LIMITED WARRANTY_____________ (INITIAL)
A) Boyles warrants merchandise included in this contract for one year after delivery. We will repair or replace at our option any defective merchandise at no charge. Defects caused by abuse or negligence are not covered. Boyles cannot warrant furniture used in rental properties.
B) This warranty does not apply to "AS-IS" merchandise or goods moved to another address. Defects caused by abuse or negligence are not covered.
C) This warranty applies only to the original purchaser upon proof of purchase. This warranty gives you legal rights and you may have other rights which vary from state to state.
D) Customers must report any scratches, dents, chips, tears, soil, etc. within 72 hours of delivery.
E) We do not warrant the wearing ability, color-fastness, stretching or shrinking of furniture coverings as they are not guaranteed by the manufacturer. Colors may vary somewhat due to dye lot variations and therefore we cannot assume responsibility for shade variations between sample swatches and the final product.
F) Color and grain variations in wood and leather are "nature's own" and enhance the value of your furniture. Additionally, the inherent characteristics of fine woods affect how they absorb stains. As a result, Boyles cannot ensure the matching of related pieces or various surface stains on the same item.
G) Fossil stone, marble, and granite are natural products. Inconsistencies in color and grain should he expected and appreciated. Fillers are often used to enhance the surface beauty. These characteristics are within industry standards and are acceptable.
H) Glass, mirrors, lucite, and metal finishes may be subject to small seeds, slight areas of discoloration, minor surface or subsurface scratches. Inconsistent weld points are inevitable in furniture hand crafted of metal. These characteristics are within industry standards and are acceptable.
I) Due to the nature of wall construction, we cannot assume responsibility for wall-hung mirrors and accessories after installation.
J) No warranty or change of terms and conditions either expressed or implied shall he valid unless documented on this contract and approved by management.

Thank you for choosing Boyles, America's Furniture Store since 1949.
This contract supersedes any and all written and verbal representations.

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